FAQs

Can a Guest Opt-Out of ExperienceGuru?
Yes, a guest can opt-out of ExperienceGuru at any time. To do this: 1. Ask the guest to open any Ping that they received via SMS text message 2. Tap...
Fri, Sep 25, 2015 at 11:55 AM
Can I Bulk Upload My Pings?
Currently no, there is no way to bulk upload Pings into ExperienceGuru. However, creating Pings is simple. Learn how to Create Pings here.
Thu, Oct 29, 2015 at 4:03 PM
What are the Recommended Logo Specs for Branding?
The recommended guidelines are for a horizontal-style logo, no more than 200 pixels tall. Width no more than 800 pixels wide.
Wed, Sep 16, 2015 at 3:57 PM