GoEducation LLC

Getting Started with EventLens 3

• Creating a new event on EventLens
• Moderating (approving or rejecting) newly-submitted photos
• Displaying your event's Photostream

FAQs and Troubleshooting 2

• FAQs for EventLens
• Troubleshooting for EventLens

RaffleKit 2

• Use RaffleKit to Improve Session Evaluation Response Rates
• How to Promote Session Evaluation Submissions with a Raffle

Getting Started 6

• Navigating the Account Dashboard
• Navigating the Event Dashboard
• Getting Attendees to Opt-In
• Adding Staff Members
• Creating a New Event

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Setting Up Your Event 6

• Adding Guests to an Event
• Creating Guest Segments
• Creating Pings
• Assigning Staff Roles or Groups
• Custom Branding

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Managing During Your Event 6

• Using the Live Dashboard
• Manually Send a Ping
• Viewing Ping Responses
• Issue Management
• Creating Staff Memos

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After Your Event 2

• Exporting Your Data (XLS)
• Generating The Post Event Report

Other 3

• Updating Guest Information
• Removing a Guest From an Event
• Deleting Pings

FAQs 3

• Can a Guest Opt-Out of ExperienceGuru?
• Can I Bulk Upload My Pings?
• What are the Recommended Logo Specs for Branding?

Getting Started 3

• Navigating Your Dashboard
• Testing Out the App if You Don't Have an Audience
• 3 Simple Tips to Maximize Participation

The Basics 5

• Attendee Basics
• Moderator Basics
• Responding to Questions
• Exporting Data via Email
• Exporting Data via Spreadsheet

Advanced Features 5

• Using the Moderation Filter
• Identifying Participants
• Custom Branding
• Live Action Mode: Project Q&A on the Big Screen
• Using the SnapShot Feature

FAQs 10

• How Can I Prevent Inappropriate Use?
• Can I Have Access to More Than One Session? (socialqa.com)
• Do Attendees Need to Download an App?
• What Devices Are Compatible?
• Is Wi-Fi Required?

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